Why Should a Business Use VoIP
April 5, 2011
VoIP plays a major role in the global effort to integrate voice and data products. One of the major benefits of integration is the overall savings on running costs.
By unifying your voice and data infrastructure, you are using one cabling network and one management process to maintain your services. If you decide to move into a new location, then your installation costs are virtually halved due to the single cabling and network infrastructure required.
IP technology has enabled telephone systems to be more flexible, offer a wider range of applications, and be more cost-effective as compared to traditional systems. Take working from home and remote offices, for example. In traditional terms, connecting remote offices together was a costly venture. ISDN or leased lines often had to be rented at high costs.
Nowadays, with VoIP phone systems, offices can be seamlessly connected to each other as if they were a single system. This process allows for the full functionality of a modern telephone system to be used across two or more locations. This can have a dramatic effect on staffing, just imagine for a second, 2 offices – one in Manhattan, one in Philadelphia. You can handle your calls with a single receptionist, a single call recorder, and a single voicemail system. All this can be used via your existing broadband network, essentially saving your business thousands of dollars.
Summary:
- VoIP (Voice over IP) allows you to route your telephone calls over your computer network and broadband connections, providing significant cost savings and improved staff productivity
- Integrate your day-to-day business applications with your telephones, such as your CRM or customer database, email, and mobile communications
- VoIP can be utilized in all types of businesses to help improve productivity
- Easy to deploy and maintain, thus drastically reducing running costs
Key Benefits:
- Internal calls across multiple locations are “free”
- Telecommuting becomes a manageable reality
- Improved productivity and customer service
- Reduced costs from centralized telephony resources