Letter From Panasonic North America
April 29, 2011
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Panasonic North America
A division of Matsushita Electric Corporation of America
Nicole Solmonsen Phone: 951.246.9316
Area Sales Manager
Communications Communication Solutions Email: Nicole.solmonsen@us.panasonic.com
To whom it may concern: 4-27-11
Premier Communications, Inc of Washington, is an Authorized Panasonic Communications Systems Silver Business Partner. Scott Costanzo is the principal contacts of this company and was issued Dealer Identification Number 73050 in 1990.
Since that time they have grown to become one of Panasonic’s CSD most highly regarded dealers nationally. Premier Communications, Inc., in fact, has been on of the leading dealer in the WA territory for the last 11 years. Today they have multiple Certified Technicians and a professional sales team.
I personally have worked with Premier Communications, Inc and am impressed with every employee’s knowledge and work ethic. They generate energy and motivation as reflected by their strong customer base and extreme customer service.
Please note that due to the technical sophistication and feature sets of the communications platform, All Panasonic “NCP” “KX-TDA” & “KX-TDE” Digital Hybrid IP PBX Telephone Systems and Components are only sold, installed and serviced exclusively by local Panasonic Certified and/or Authorized Dealers. Ask your dealer if they are Panasonic Certified. These products are not sold on the internet or through other forms of e-commerce in order to protect the best interests of the consumer.
Please feel free to contact me directly at any time as reference to the technical and professional caliber of Premier Communications, Inc .
Respectfully Submitted
Nicole Solmonsen
Nicole Solmonsen
Area Sales Manager
Panasonic Communications Company
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Your New Telecommunications Broker
April 21, 2011
Greater Puget Sound area options in voice, data, internet, and managed services
Premier Communications has a preferred relationship with the industry’s top Washington State product and service providers, and is able to adapt to any fluctuation in the market. Whether your a customer is looking for internet, data, local, long distance, mobility, managed services or phone systems, Premier not only has cost-effective solutions, but will help you determine the best option. By offering multiple choices among the best carriers, Premier provides a truly consultative sales experience for our clients.
Voice Solutions
Products that deal with Local service, Long Distance service, Market Expansion, and Toll Free service
Data Network Solutions
We can provide the fiber and the copper as the backbone to your data network
Internet Solutions
We can provide options for your broadband or T1 including bonded T1
Advanced Solutions
Solutions that are more complex such as programs for phone system disaster recovery, advanced VoIP for remote offices, Fiber builds and planning, retail digital signage, security system surveillance on an unwired cruise ship, and wholesale services
Contact Premiere today at 800-201-0000 for more information or email us at service@netpremiere.com
Total Maintenance Program Now Available
April 20, 2011
To qualify for this Total Maintenance Program for your Panasonic Phone System:
- You must have purchased a Panasonic TDA, TDE, or NCP system from Premier Communications.
- You must have a UPS (un-interruptible power source) purchased through Premier Communications. (approximate cost $150.00)
The Maintenance Program includes:
- Free troubleshooting diagnostic visits
- Free repair or replacement of any Panasonic component that breaks on the phone system, Panasonic voice mail system, and/or Panasonic phone sets including parts and labor
- 25 year warranty on all certified cabling that is installed by Premier Communications
- Free phone system software version upgrades
This does NOT cover:
- Add, moves, or changes to programming
- Customer abuse of equipment
- Customer caused programming errors
- Acts of God or man-made disaster
The cost of the Premier Maintenance Program for your telephone system is $2.00 per port, per month (minimum charge of $49.00 per month) The maintenance agreement expires 7 years from the original date of purchase.
About The Panasonic KX-TDA100 & KX-TDA200
April 19, 2011
The design of the KX-TDA100 and KX-TDA200 allows your business to expand your system as your needs grow. You can plug in additional cards and telephones to the plug-in architecture. All of the expansion card slots are universal, so that any card can be plugged into any universal slot, efficiently using what’s available within the cabinet. What’s even better is the KX-TDA expansion cards operate on both the KX-TDA100 and KX-TDA200 systems. That means that if you outgrow the KX-TD100 system, you can unplug the expansion cards and plug them directly into the KX-TDA200 without having to buy a whole new system. In terms of maximum system capabilities the KX-TDA100 can offer up to 96 ports and the KX-TDA200 can offer up to 192 ports with 128 wireless phones (KX-TD7690, KX-TD7680).
If you already own a Panasonic system with one of the Panasonic KX-7000, 7200, 7300, 7400, 7600 and 7700 phone series it will be inexpensive to upgrade to the KX-TDA system. All of the proprietary phones work with the KX-TDA100 and KX-TDA200 systems. And, while you are upgrading, don’t forget that the KX-TDA100 and KX-TDA200 can also be easily upgraded to the Panasonic multi-cell wireless telephones so it’s easy to keep on top of things in a busy working environment. Have any questions? You can visit us on the web or call us at 800-201-0000.
Save $$$ & Send Your Employees Home To Work
April 18, 2011
OK…so you’re the average business owner looking for ways to save money. I’ll bet you spend a majority of your income on your employees like we do. There is the employee’s hourly rate and compensation package to consider, that takes up a sizable chunk of profits. So let’s start there.
How about sending your employees home to work? You might think, well, how would that save money? My employees wouldn’t get a much work done because there is no management keeping them on their toes. Let’s explore this. How much time during the day is spent on inter-employee chit chat at the water cooler? How much time is spent on one employee hunting down another in the office to get an approval/signature? With sending the employee home, productivity actually has been seen to go up. That’s right – UP! How? With the use of technology like our Panasonic business telephone systems, email, and video conferencing you can up productivity of the employee and monitor and log that activity as you see fit. Panasonic IP Business Phone Systems offers you flexible, networkable solutions for today’s changing business landscape. Their flexibility easily supports multiple offices, a mobile workforce, and ever changing staff sizes. IP phones can provide your business with communications management power you may have thought only large firms could enjoy, such as integrated voice messaging and productivity software. They also support a variety of end points including IP, SIP, digital, wireless, and analog.
But wait…there’s more advantages.
- Environmental benefits from not driving a motor vehicle in slow-moving traffic and polluting the air
- Reduction in traffic congestion
- Reduction in stress levels from not having to drive in congested traffic to and from work
- Time saved not commuting to an office
- Monetary benefits from savings in gas, wear and tear on your car, business clothing, and lunches out
- Benefits from being able to manage your time more effectively
- Productivity benefits from being able to work when you are most productive
- Health benefits of being able to eat a better diet that includes less fast food
- Opportunities to get physical exercise when needed mentally
- Reduced stress benefits
- Benefit of living a more balanced life
- A more relaxing work environment
- More opportunities to hire part-time or contract workers
- A larger pool of employee applicants because location isn’t as important
SO even the benefits are attractive to the employee as well as to your business pocketbook.
If you want to know more, stay tuned or call us at 1-800-201-0000.
Trade In Your Old Panasonic For New!
April 15, 2011
For all you Panasonic Phone System users out there with models: VA, DBS, T616-1232, TD, TA624, TD500…I am happy to introduce a new Trade In program that officially started April 1!
If you are using our older Panasonic systems we are offering a trade in value for a current system in an effort to help the environment. A new system will use 4 times less power than the older system. You can save money on electricity and by using new features like SIP Trunking to reduce your monthly costs, you can save money there as well.
Panasonic will give you $10 a handset – (if you trade in 10 handsets the purchase has to be for 10 handsets = you would get 100 bucks from Panasonic – minus half the shipping costs.) The cost will be picked up by Panasonic to destroy the harmful materials the old electronics used and Panasonic will pay for half the shipping
cost (full up front with half deducted from rebate as check in sent to end user) Panasonic will require the MPR card and the phones be returned only.
Remember, phone systems include – VA, DBS, T616-1232, TD, TA624, TD500
Please start spreading the message! – We will have a nice flyer to send directly to you very soon – or call us today at 800-201-0000 for questions or more details…
Michelle
Broadband Speed Internet Connection Without New Wiring
April 14, 2011
Today, the need for rapid and convenient access to information has never been more critical. Business customers expect and demand high-speed Internet access and data communication capabilities. Premiere Communications, Inc. is newly able to offer broadband Internet access giving you a competitive advantage and helping you deliver services that build customer satisfaction all without having to go through the time, expense, and hassle or upgrading your existing wiring.
Premiere’s Telkonet iWire System uses proven, patented powerline communications (PLC) technology to transform a your building’s existing internal electrical wiring into an intelligent broadband networking platform. The system converts EVERY power outlet in EVERY room to a highspeed data network connection. The Telkonet iWire System is quick to install and cost-effective because buildings do not need to be rewired. Most importantly, data and highspeed Internet access is reliable and secure. The Telkonet iWire system works with any broadband signal, including DSL, T1, E1, and cable or satalite.
Premiere’s iWire System is ideal for use in commercial applications, including:
- Hotels and timeshare resorts
- Multidwelling units, such as apartments, condominiums, and student housing
- Government and military facilities
- Schools and universities
- Marinas
- Digital signage
Want to hear more? Call us at 800-201-0000.
What Are the Differences Between CAT5, CAT5e, CAT6, & CAT7?
April 13, 2011
The simple answer concerning the differences between cable is this:
CAT-5 is rated to 100M
CAT-5e is rated to 350M
CAT-6 and CAT6e is rated to 550M or 1000M depending on your source
CAT-7 is supposedly rated to 700M or presumably 1000M
Today there is no approved CAT-6 or CAT-7. While some folks are selling products they call Level 6 or 7, there aren’t even specs for them, making CAT-5e the best available option. CAT-6 cable is being made with 23 guage conductor wire as opposed to the slightly smaller 24 guage for CAT-5e and also has a separator to handle crosstalk better.
Both CAT-5 and CAT-5e have 100 ohm impedance and electrical characteristics supporting transmissions up to 100 MHz. The differences between CAT-5 and CAT-5e show in all aspects of performance: capacitance, frequency, resistance, attenuation, and NEXT. CAT-5e components were designed with high-speed gigabit Ethernet in mind. While CAT-5 components may function to some degree in a gigabit Ethernet, they perform below standard during high-data transfer scenarios. CAT-5e cables work with ATM and gigabit speed products. Simply, if you are using a 100Mbps switch, get CAT-5e cable instead of CAT-5.
CAT-5e is formally called ANSI/TIA/EIA 568A-5 or simply Cat-5e (the e stands for ‘enhanced’). CAT-5e is completely backward compatible with current CAT-5 equipment. The enhanced electrical performance of CAT-5e ensures that the cable will support applications that require additional bandwidth, such as gigabit Ethernet or analog video.
Whatever cable is right for you, make sure that the one putting in your cable is Allen Tel Certified. Only Allen Tel certified technicians can give you a warranty on your cable and work for 25 years. If you live or operate business within the Puget Sound Area of Washington State, Premiere Communications, Inc. meets and exceeds these qualifications. Cal today at 800-201-000.
Allen Tel Certification Means 25 Year Warranty On Our Work
April 13, 2011
When you pay to get your CAT5e or CAT6 wiring done for your office, a one year warranty is not good enough. I’m sure you plan on being in the Seattle or Tacoma are more that a year (it’s beautiful here!) so you need to make sure quality is going into those walls. When you call and get a bid on the installation of new wiring, do not forget to ask what kind of wiring is going into the walls: is it plenum? Is it fiberoptic? You want to be ready for growth and covered should something go wrong. Quality Allen Tel telephone products are what we install in all our cabling jobs. What’s more…we can offer our customers a 25 year warranty. That’s quite a bit better than the competition. The difference is that our technicians are Allen Tel Certified and we still offer a competitive price compared to those who are not certified. We bring quality products and a long 25 year warranty to back up our technician’s work. SO, my advice? When you call around for cabling bids, looking for the best price but don’t forget to ask about quality and if the wire has a warranty at least 25 years long because if It doesn’t, you need to call Premiere Communications.
Toll free Numbers Are Not Out Of Style
April 12, 2011
With all the new technology out there, some are abandoning the old reliable toll free number for the new VoIP Market Expansion lines prematurely. Prices are at an all time low! Toll free numbers are well known, reliable, and easy to work with. I say don’t throw out the old, just gain understanding on both and make a wise decision. Let me tell you about toll free numbers…
In this day and age, businesses are constantly looking for ways to get an edge over their competition. Many companies have found the use of a toll free number, commonly called an 800 number, is a simple yet extremely effective method of doing so. Callers aren’t charged a fee for calling the number, and it creates an easy-to-remember way to provide diligent customer service 24 hours a day. If a toll free phone number is integrated properly into a business’s everyday protocol, it can be a lucrative tool to attracting, pleasing and maintaining customers.
The concept of the toll free phone number is pretty easy to understand. While the name pretty much says it all, it’s good to understand the basic logistics. A toll free phone number typically begins with a three-digit prefix, 800, 888, 877, or 866. Consumers are extremely familiar with these prefixes and will immediately associate them with a toll free number. The cost for any calls made to this number is charged to the business or person being called. This means a business with an 800 number in place will be able to offer service by phone nationally at no cost to their clients.
The basics of what these numbers are is easy to understand as is the process of acquiring one. First, a company must find a provider, sometimes also called a Responsible Organization. These organizations maintain a database containing toll free phone numbers that are available. Finding a provider is pretty easy. Your local phone company can provide you with a toll free phone number as can many online providers. Your budget and the features that you would like to have will determine who the best provider is for you. Most local phone companies can offer basic toll free phone numbers with forwarding while online providers offer a much more robust service, especially when integrated with a virtual pbx system. Both services are usually affordable and within a small business budget.
In some cases, companies may wish to receive a vanity 800 number. This sort of number uses the digits of the number to spell out the company name, an acronym or specific word. For example, a florist might choose 1-800-FLOWERS so the number can be easily remembered and recognized by customers and potential customers alike. Businesses often find these sorts of toll free phone numbers a useful marketing tool. The number is easy for consumers to remember, making it simple for them to pick up the phone and call anytime the associated service is necessary. When contacting a provider, a business will be able to see if the number they wish to have is available, and have it assigned to them if it is.
The FCC is the governing body over 800 numbers. One set of strict rules involves the hoarding and brokering of toll free phone numbers by a business. The restriction on hoarding means that a business can’t reserve more numbers than it can use merely to keep them from being used by a competitor. Additionally, before activating their number, an business must be aware that it is considered unlawful by the FCC for them to sell that toll free phone number for a profit.
Subscribers who hoard and sell toll free phone numbers are subject to penalties. There is another ruling that the FCC has laid down that actually helps businesses using 800 numbers. That ruling states that because the business is paying for the call, they have a right to know who is calling. This means that the business will be able to capture the caller id of their callers even if they are blocked or unlisted. Many businesses take advantage of this for lead generation.
Once these steps have been taken, the number will be activated and a business will be able to receive calls. These calls, however, go through a much different process than just an average phone call. Most 800 number calls are long distance. So, when the number is initially dialed, a local exchange company contacts the SMS/800 Database to find the long distance company designated to handle the number’s calls and transfers it. The long distance phone carrier then picks up the call and records the data necessary for billing before routing it to the connection. The connection process seems complicated, but it is what makes a toll free phone number free for the consumer and it happens so quickly and seamlessly that neither the caller nor the business receiving the call even notices.