The KX-NT400 is ideal for businesses wishing to maximize productivity and improve efficiency at the desktop, while simplifying and enhancing business communications. The KX-NT400 offers a practical communications solution in locations where a PC is not required. Thanks to its Internet functionality, you can easily access business applications running on a company web server.

This stylish, high-end telephone boasts many features that make it suitable for use in many industries, including hospitality, travel, retail, contemporary offices and call centers. Access your corporate directory, latest weather report, or company web pages all through an application designed terminal.

IP Softphone
Panasonic’s KX-NCS8102 IP Softphone module allows traveling sales and support staff, or any other power user to use their computer as an IP Phone for anytime, anywhere access to unified communications.

The user simply needs to connect to a broadband IP network over a managed broadband connection to enable the IP Softphone. All employees can be centrally connected to the corporate IP PBX - providing advanced desktop productivity based on highly cost-effective VoIP communications.

Calls Screen - The Calls screen shows currently connected calls and provides functions that can be used for each call, depending on the call status. These functions include record a call, make a conference call, park a call and transfer calls.

Contact Screen - Make it easy to contact people, with key features including search for a contact, make a call, start chat, dial by 12 keys, add, edit and delete a contact. Users have three options to enter information, either with the software keyboard on the screen, the 12 keys on the phones keypad or the USB keyboard*.

Portal Screen - The Portal Screen allows users to access the internet from the phone’s touch screen and navigate with a stylus pen. Key features include a home button, pull down menu for up to 50 URL’s and make calls from the Portal Screen.

Camera Screen - The Camera Viewer screen works with a network camera from Panasonic’s KX-HCM or BL-C Series. Users can access many key features from this screen, such as zoom, tilt and pan, view preset, touch and centring, door phone and door opener, still picture recording and viewing, directory integration and register and delete network cameras.

Main Screen - Users can access many key features from the Standby screen including presence settings, call forward settings, do not disturb mode (DND), time display, voicemail, new message waiting, missed calls, feature key, application lock, ringer off setting, mute, speakerphone and bluetooth® module.

Call Log Screen - The Call Log Screen provides incoming, outgoing and missed call log functions. The key
features available from this screen include making a call from the incoming, outgoing and missed calls log, add a contact to the Personal Directory, display details of contacts and view saved images from a network camera.

Chat Screen - The Chat Screen allows users to send and receive text based messages. There is the option to
use the software keyboard or the 12 keys on the phones keypad for entering alphanumeric characters. The Chat Screen allows users to store up to 2000 messages.

Options Screen - The Options Screen provides setting and maintenance features for the user and administrator.
User options allow users to change key features, such as their password, display, call alert pop-up, dial number and language. Administrator option features allow administrators to access the network, directory server (LDAP), dial modification, maintenance and programming.

• Is your existing phone system becoming technically obsolete? Check the compatibility and interoperability of your phone system with existing upgraded IT/networking equipment.  In other words, can it network with other systems like email and could you use that?

• Does your phone system have scalability features? Are you able to add more extensions or users? Scalability is an important feature, particularly for a business with substantial growth plans.

• Is your phone system able to effectively handle the increasing number of incoming and outgoing calls? Check for network congestion.  Increase in call volume is normal for a growing business, and the phone system should be well-equipped to handle the boost in traffic.

• Does your phone system support VoIP? Transporting your voice calls among branches via an IP network, which you already use for email and data transfer, can save your inter-branch (or let’s say the possible future of sending employees home to work?) telephone costs. Other cost saving can be realized using VoIP and with the right system you can track and log use on those lines to keep tabs on the productivity of your employees.

• Does your phone system have a multi-office support feature? If you plan to open new sites at multiple locations, your phone system should be able to manage and remotely administer extensions at those locations - or home-based offices - as easily as if they were on-site.

• Does your phone system allow your mobile work force stay connected and accessible? For your front-end sales executives and other staff members, who are on-the-move most of the time, enhanced connectivity is a requisite operational feature.

Obviously, you need to weigh your answers and then take a look at your pocketbook.  A decent system ranges from $2000 to $7000 depending upon your needs.  There is financing available to qualified applicants but want to talk to a qualified specialist that will find the right fit for your business?  Call Premiere Communications, Inc at 800-201-0000.

When you pay to get your CAT5e or CAT6 wiring done for your office, a one year warranty is not good enough.  I’m sure you plan on being in the Seattle or Tacoma are more that a year (it’s beautiful here!) so you need to make sure quality is going into those walls.  When you call and get a bid on the installation of new wiring, do not forget to ask what kind of wiring is going into the walls: is it plenum? Is it fiberoptic?  You want to be ready for growth and covered should something go wrong.  Quality Allen Tel telephone products are what we install in all our cabling jobs.  What’s more…we can offer our customers a 25 year warranty.  That’s quite a bit better than the competition.  The difference is that our technicians are Allen Tel Certified and we still offer a competitive price compared to those who are not certified.  We bring quality products and a long 25 year warranty to back up our technician’s work.  SO, my advice? When you call around for cabling bids, looking for the best price but don’t forget to ask about quality and if the wire has a warranty at least 25 years long because if It doesn’t, you need to call Premiere Communications.

In this day and age, businesses are constantly looking for ways to get an edge over their competition. Many companies have found the use of a toll free number, commonly called an 800 number, is a simple yet extremely effective method of doing so. Callers aren’t charged a fee for calling the number, and it creates an easy-to-remember way to provide diligent customer service 24 hours a day. If a toll free phone number is integrated properly into a business’s everyday protocol, it can be a lucrative tool to attracting, pleasing and maintaining customers.

The concept of the toll free phone number is pretty easy to understand. While the name pretty much says it all, it’s good to understand the basic logistics. A toll free phone number typically begins with a three-digit prefix, 800, 888, 877, or 866. Consumers are extremely familiar with these prefixes and will immediately associate them with a toll free number. The cost for any calls made to this number is charged to the business or person being called. This means a business with an 800 number in place will be able to offer service by phone nationally at no cost to their clients.

The basics of what these numbers are is easy to understand as is the process of acquiring one. First, a company must find a provider, sometimes also called a Responsible Organization. These organizations maintain a database containing toll free phone numbers that are available. Finding a provider is pretty easy. Your local phone company can provide you with a toll free phone number as can many online providers. Your budget and the features that you would like to have will determine who the best provider is for you. Most local phone companies can offer basic toll free phone numbers with forwarding while online providers offer a much more robust service, especially when integrated with a virtual pbx system. Both services are usually affordable and within a small business budget.

In some cases, companies may wish to receive a vanity 800 number. This sort of number uses the digits of the number to spell out the company name, an acronym or specific word. For example, a florist might choose 1-800-FLOWERS so the number can be easily remembered and recognized by customers and potential customers alike. Businesses often find these sorts of toll free phone numbers a useful marketing tool. The number is easy for consumers to remember, making it simple for them to pick up the phone and call anytime the associated service is necessary. When contacting a provider, a business will be able to see if the number they wish to have is available, and have it assigned to them if it is.

The FCC is the governing body over 800 numbers. One set of strict rules involves the hoarding and brokering of toll free phone numbers by a business. The restriction on hoarding means that a business can’t reserve more numbers than it can use merely to keep them from being used by a competitor. Additionally, before activating their number, an business must be aware that it is considered unlawful by the FCC for them to sell that toll free phone number for a profit.

Subscribers who hoard and sell toll free phone numbers are subject to penalties. There is another ruling that the FCC has laid down that actually helps businesses using 800 numbers. That ruling states that because the business is paying for the call, they have a right to know who is calling. This means that the business will be able to capture the caller id of their callers even if they are blocked or unlisted. Many businesses take advantage of this for lead generation.

Once these steps have been taken, the number will be activated and a business will be able to receive calls. These calls, however, go through a much different process than just an average phone call. Most 800 number calls are long distance. So, when the number is initially dialed, a local exchange company contacts the SMS/800 Database to find the long distance company designated to handle the number’s calls and transfers it. The long distance phone carrier then picks up the call and records the data necessary for billing before routing it to the connection. The connection process seems complicated, but it is what makes a toll free phone number free for the consumer and it happens so quickly and seamlessly that neither the caller nor the business receiving the call even notices.

Let’s just bottom line this thing.  What would make a huge difference to you if you were shopping around for a Visa/Mastercard Processor for your business needs?  The ability to maintain current, up-to-date information on your customer’s credit card without having to contact the customer directly.

We work with a direct processor. We have the ability (with card not present) on monthly reoccurring credit transactions to run a card and if it is denied you can go right into the system find out why.  Our technique identifies and corrects the information to get it to go through WITHOUT having to contact the customer directly.  This feature that sets us apart from the other processors, works fantastically for health clubs, professional online dating services, or any monthly charging service provider really.  Why? You haven’t figured it out yet? Because when you have to call the customer to update a credit card, that call is the time they cancel service.  They didn’t have to find the time to call you…you called them!  Out of sight updating of credit card information, out of mind for the customer so you can continue billing.

How about sending your employees home to work?  You might think, well, how would that save money?  My employees wouldn’t get a much work done because there is no management keeping them on their toes.  Let’s explore this.  How much time during the day is spent on inter-employee chit chat at the water cooler?  How much time is spent on one employee hunting down another in the office to get an approval/signature?  With sending the employee home, productivity actually has been seen to go up.  That’s right - UP! How?  With the use of technology like our Panasonic business telephone systems, email, and video conferencing you can up productivity of the employee and monitor and log that activity as you see fit.  Panasonic IP Business Phone Systems offers you flexible, networkable solutions for today’s changing business landscape.  Their flexibility easily supports multiple offices, a mobile workforce, and ever changing staff sizes. IP phones can provide your business with communications management power you may have thought only large firms could enjoy, such as integrated voice messaging and productivity software. They also support a variety of end points including IP, SIP, digital, wireless, and analog.

But wait…there’s more advantages.

• Environmental benefits from not driving a motor vehicle in slow-moving traffic and polluting the air
• Reduction in traffic congestion
• Reduction in stress levels from not having to drive in congested traffic to and from work
• Time saved not commuting to an office
• Monetary benefits from savings in gas, wear and tear on your car, business clothing, and lunches out
• Benefits from being able to manage your time more effectively
• Productivity benefits from being able to work when you are most productive
• Health benefits of being able to eat a better diet that includes less fast food
• Opportunities to get physical exercise when needed mentally
• Reduced stress benefits
• Benefit of living a more balanced life
• A more relaxing work environment
• More opportunities to hire part-time or contract workers
• A larger pool of employee applicants because location isn’t as important

SO even the benefits are attractive to the employee as well as to your business pocketbook.

If you want to know more, stay tuned or call us at 1-800-201-0000.

The design of the KX-TDA100 and KX-TDA200 allows your business to expand your system as your needs grow.  You can plug in additional cards and telephones to the plug-in architecture. All of the expansion card slots are universal, so that any card can be plugged into any universal slot, efficiently using what’s available within the cabinet. What’s even better is the KX-TDA expansion cards operate on both the KX-TDA100 and KX-TDA200 systems. That means that if you outgrow the KX-TD100 system, you can unplug the expansion cards and plug them directly into the KX-TDA200 without having to buy a whole new system. In terms of maximum system capabilities the KX-TDA100 can offer up to 96 ports and the KX-TDA200 can offer up to 192 ports with 128 wireless phones (KX-TD7690, KX-TD7680).

If you already own a Panasonic system with one of the Panasonic KX-7000, 7200, 7300, 7400, 7600 and 7700 phone series it will be inexpensive to upgrade to the KX-TDA system. All of the proprietary phones work with the KX-TDA100 and KX-TDA200 systems. And, while you are upgrading, don’t forget that the KX-TDA100 and KX-TDA200 can also be easily upgraded to the Panasonic multi-cell wireless telephones so it’s easy to keep on top of things in a busy working environment.  Have any questions? You can visit us on the web or call us at 800-201-0000.

Today there is no approved CAT-6 or CAT-7. While some folks are selling products they call Level 6 or 7, there aren’t even specs for them, making CAT-5e the best available option. CAT-6 cable is being made with 23 guage conductor wire as opposed to the slightly smaller 24 guage for CAT-5e and also has a separator to handle crosstalk better.

Both CAT-5 and CAT-5e have 100 ohm impedance and electrical characteristics supporting transmissions up to 100 MHz. The differences between CAT-5 and CAT-5e show in all aspects of performance: capacitance, frequency, resistance, attenuation, and NEXT. CAT-5e components were designed with high-speed gigabit Ethernet in mind. While CAT-5 components may function to some degree in a gigabit Ethernet, they perform below standard during high-data transfer scenarios. CAT-5e cables work with ATM and gigabit speed products. Simply, if you are using a 100Mbps switch, get CAT-5e cable instead of CAT-5.

CAT-5e is formally called ANSI/TIA/EIA 568A-5 or simply Cat-5e (the e stands for ‘enhanced’). CAT-5e is completely backward compatible with current CAT-5 equipment. The enhanced electrical performance of CAT-5e ensures that the cable will support applications that require additional bandwidth, such as gigabit Ethernet or analog video.

Whatever cable is right for you, make sure that the one putting in your cable is Allen Tel Certified.  Only Allen Tel certified technicians can give you a warranty on your cable and work for 25 years.  If you live or operate business within the Puget Sound Area of Washington State, Premiere Communications, Inc. meets and exceeds these qualifications.  Cal today at 800-201-000.

Premiere’s iWire System is ideal for use in commercial applications, including:

• Hotels and timeshare resorts
• Multidwelling units, such as apartments, condominiums, and student housing
• Government and military facilities
• Schools and universities
• Marinas
• Digital signage

Want to hear more? Call us at 800-201-0000.