Signs That You Need To Upgrade Your Phone System
April 11, 2011
To survive in today’s ever-changing business environment, it is almost imperative for your business to adopt the latest innovations in communication. Is it time for replacing or upgrading your existing phone system? Which solution will best suit your business? Assess your needs by asking the following questions:
- Is your existing phone system becoming technically obsolete? Check the compatibility and interoperability of your phone system with existing upgraded IT/networking equipment. In other words, can it network with other systems like email and could you use that?
- Does your phone system have scalability features? Are you able to add more extensions or users? Scalability is an important feature, particularly for a business with substantial growth plans.
- Is your phone system able to effectively handle the increasing number of incoming and outgoing calls? Check for network congestion. Increase in call volume is normal for a growing business, and the phone system should be well-equipped to handle the boost in traffic.
- Does your phone system support VoIP? Transporting your voice calls among branches via an IP network, which you already use for email and data transfer, can save your inter-branch (or let’s say the possible future of sending employees home to work?) telephone costs. Other cost saving can be realized using VoIP and with the right system you can track and log use on those lines to keep tabs on the productivity of your employees.
- Does your phone system have a multi-office support feature? If you plan to open new sites at multiple locations, your phone system should be able to manage and remotely administer extensions at those locations – or home-based offices – as easily as if they were on-site.
- Does your phone system allow your mobile work force stay connected and accessible? For your front-end sales executives and other staff members, who are on-the-move most of the time, enhanced connectivity is a requisite operational feature.
Obviously, you need to weigh your answers and then take a look at your pocketbook. A decent system ranges from $2000 to $7000 depending upon your needs. There is financing available to qualified applicants but want to talk to a qualified specialist that will find the right fit for your business? Call Premiere Communications, Inc at 800-201-0000.
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